FAQ

Instructions for Factory Reset
Usage scenario:B9 Box. Press the update button through the hole written update below the box and unplug the power cord and hold the HDMI on the TV. ...
Tue, 28 May, 2019 at 10:39 PM
How to login with QR code in mobile app
* The user should have the MFC mobile app on his phone. The first step is enter on the option “My Account” on MFC app. After this we should access...
Mon, 1 Jul, 2019 at 8:51 PM
Override DNS
Problem: "dns over dnsprod for user". Process: 1. Install the Override DNS app attached below. 2. Open the application and change the p...
Fri, 21 Feb, 2020 at 9:27 PM
Can not scroll down in the MFC app
*This solution is destinated to the problem that happens when the user tries to scroll down and the app stop working. Go to the configurations of the bo...
Mon, 1 Jul, 2019 at 9:11 PM
MFC doesn't load next episode automatically
This problem started after version 2.0.0. If MFC is not loading the episodes automatically, and goes back to information screen, the user can check if the ...
Tue, 4 Aug, 2020 at 5:57 AM